Privacy Policy

1. Introduction

Gatewayza operates https://gatewayza.com/, a browser-based social media viewer hub focused on supported publicly accessible content.

This Privacy Policy applies to your use of Gatewayza's website, viewer pages, account functionality, subscription-related features, support communications and related services. By using Gatewayza, you acknowledge that information may be handled as described in this policy.

Third-party social media platforms and external services maintain their own privacy policies and terms. Gatewayza does not control those policies or how third parties process information.

2. Information We Collect

Depending on how you use the service, Gatewayza may collect or process different categories of information. This does not mean every category is collected in every situation.

• Information users provide directly.
• Technical and device information.
• Usage information related to pages and viewer tools.
• Viewer tool input data.
• Account or subscription information, where applicable.
• Support communications.
• Cookie and similar technology data.

3. Information You Provide Directly

You may choose to provide information to Gatewayza when you contact us, create or manage an account where accounts exist, request support, submit feedback or inquire about Free, Pro or Custom plan options.

This information may include your name, email address, contact form details, subject and message content, account information, subscription-related details, feedback, business inquiries and other information you choose to provide.

Please do not submit passwords, authentication credentials, financial card details or other sensitive credentials through ordinary Gatewayza viewer or contact forms unless specifically requested through a legitimate secure process.

4. Information Collected Automatically

When you visit Gatewayza, the website or its service providers may automatically receive technical information. The exact information depends on enabled website services and configuration.

• IP address, browser type, browser version and operating system.
• Device type, referring pages, pages viewed and timestamps.
• Approximate geographic region derived from IP address, where applicable.
• Interaction information, diagnostic data, error logs and performance information.

5. Viewer Tool Inputs

Gatewayza viewer tools may ask you to provide usernames, profile names, social-media URLs, post URLs, video URLs, account identifiers, publicly available content links or other information needed for a specific viewer.

These inputs may be processed to perform the requested viewer action, validate a URL or identifier, retrieve supported public information, prevent abuse or troubleshoot technical issues where necessary.

Depending on the viewer and technical configuration, submitted inputs may be processed temporarily and may also appear in technical logs where necessary for security, diagnostics or service operation.

6. How We Use Information

Gatewayza may use information for purposes reasonably connected to operating, protecting and improving the website and related services.

• Provide Gatewayza functionality and process viewer requests.
• Maintain website operation, diagnose errors and improve viewer tools.
• Protect against abuse, misuse, spam, fraud and security risks.
• Respond to support inquiries and communicate service-related information.
• Manage accounts, subscriptions and plan limits where applicable.
• Analyze product usage, improve usability and understand aggregate traffic behavior.
• Comply with legal obligations and enforce applicable policies or terms.

7. Cookies and Similar Technologies

Cookies are small files or identifiers that websites may place on your browser or device. Gatewayza may use cookies or similar technologies for essential functionality, preferences, security, analytics and advertising where advertising is enabled.

Essential technologies may be required for site functionality, security and service operation. Optional technologies may depend on consent settings, browser controls and installed services.

You may control cookies through your browser settings and through any cookie-consent interface offered by Gatewayza, where available.

8. Analytics and Performance

Gatewayza may use analytics, diagnostic or performance services to understand page usage, viewer interactions, browser and device patterns, errors, page performance and aggregate traffic behavior.

These services may be provided by third-party analytics or performance providers, where enabled. The information processed depends on the provider, configuration and applicable consent settings.

9. Account and Subscription Information

If user accounts or paid subscriptions are enabled, Gatewayza may process information needed to create, maintain and administer those features.

• Name, email address, account identifier and account preferences.
• Subscription status, plan type, billing status and transaction reference.
• Usage information associated with subscription features or plan limits.

Gatewayza may offer Free, Pro or Custom plans, and the information processed can vary depending on the plan and feature used.

10. Payments

If Gatewayza offers paid subscriptions or purchases, payments may be processed by a third-party payment provider.

Gatewayza may receive limited payment-related information such as transaction identifier, payment status, subscription status, billing plan and last digits or payment-method metadata where provided by the processor.

Full payment-card information may be handled directly by the applicable payment processor rather than through Gatewayza's ordinary website forms.

11. Contact Form and Support Communications

When you contact Gatewayza, information may include your name, email address, subject, message, information included voluntarily and technical information relevant to your support request.

Gatewayza uses this information to respond to inquiries, troubleshoot issues, manage customer support, follow up on pricing or Custom plan requests and maintain support records where reasonably necessary.

Please do not send passwords, authentication tokens or other sensitive credentials through the contact form. You can contact support at support@gatewayza.com.

12. Third-Party Social Media Platforms

Gatewayza references or provides viewer tools related to Instagram, TikTok, YouTube, Facebook, Reddit and Snapchat. Gatewayza is an independent service unless explicitly stated otherwise.

Gatewayza does not control third-party privacy practices, content availability, platform policies, platform cookies, account privacy settings, third-party authentication or third-party data retention.

Users should review the privacy policies and terms of the relevant social media platforms. Gatewayza is focused on supported publicly accessible content and does not claim to bypass platform privacy settings or authentication requirements.

13. Third-Party Services and Service Providers

Gatewayza may use service providers for website hosting, content delivery, security, analytics, email delivery, customer support, payment processing, infrastructure, database or cloud services and error monitoring.

These providers may process information on Gatewayza's behalf or under their own applicable terms, depending on the service.

14. Advertising

Gatewayza may display advertising or use advertising-related technologies where enabled. Advertising partners may use cookies or similar technologies in accordance with their own policies and applicable consent requirements.

If advertising is not enabled in your region or on a particular page, those technologies may not be used in that context.

15. How We Share or Disclose Information

Gatewayza may disclose information to service providers, for payment processing, for security or fraud prevention, when required by law, to protect rights or safety, during corporate restructuring, merger, acquisition or transfer where applicable, with user consent or as necessary to provide a requested service.

Gatewayza does not disclose information merely because a user asks to view social media content; disclosure depends on the circumstances described in this policy.

16. Data Retention

Gatewayza retains information only for periods reasonably necessary for service operation, security, fraud prevention, support, account administration, subscription management, legal obligations and dispute resolution.

Retention periods can vary based on the type of information, the reason it was collected and applicable legal or operational requirements.

17. Data Security

Gatewayza uses reasonable administrative, technical and organizational safeguards appropriate to the website and services.

No website, network, storage system or internet transmission can be guaranteed to be completely secure. Users should avoid submitting sensitive credentials through viewer or support forms.

18. International Data Processing

Gatewayza's website, service providers or infrastructure may process information in countries other than your own. Privacy protections may differ between jurisdictions.

Where applicable, Gatewayza may use appropriate mechanisms required by applicable law.

19. Your Privacy Choices and Rights

Depending on your jurisdiction and circumstances, you may have choices or rights relating to browser cookies, marketing communications if used, correcting account details, requesting access, deletion or correction, restricting certain processing, objecting to certain processing, requesting portability where applicable and withdrawing consent where processing relies on consent.

Requests may be sent to support@gatewayza.com. Gatewayza may need to verify your identity before completing certain requests, and not every request can be fulfilled in every circumstance.

20. European and UK Privacy Rights

If you are located in the European Economic Area, United Kingdom or another jurisdiction providing similar rights, applicable law may provide rights relating to your personal information.

Potential rights can include access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaint to an appropriate supervisory authority.

Where applicable, legal bases may vary depending on the activity, such as consent, contractual necessity, legitimate interests or legal obligations.

21. U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state laws. Potential rights may include knowing or accessing certain personal information, correction, deletion, obtaining a copy, opting out of certain targeted advertising, sale or sharing where legally applicable and appealing certain request decisions where required.

Where applicable law provides an opt-out right for a processing activity Gatewayza engages in, Gatewayza will provide the required method for exercising that right. Privacy requests may be sent to support@gatewayza.com.

22. Children's Privacy

Gatewayza is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to Gatewayza in a manner that should not have occurred, contact support@gatewayza.com.

23. External Links

Gatewayza pages may link to social platforms, external websites and third-party services. Gatewayza is not responsible for external sites' privacy policies or practices.

Review third-party privacy policies before providing information to external websites or services.

24. Changes to This Privacy Policy

Gatewayza may update this Privacy Policy from time to time to reflect service changes, technical changes, legal requirements or privacy practices.

When this policy is updated, the "Last Updated" date at the top should be revised. The current displayed date is 20 Sep 2026. Where appropriate or legally required, additional notice may be provided.

25. Contact Us

If you have questions about this Privacy Policy or Gatewayza's handling of information, contact us at: