How Can We Help?
Have a question about Gatewayza, a viewer tool, your plan or a technical issue? Send us a message and we'll help point you in the right direction.
support@gatewayza.comWe're Here to Point You in the Right Direction
Whether you're having trouble with a viewer, exploring Gatewayza Pro or simply have a question about the platform, choose the most relevant topic and send us the details.
Viewer & Technical Support
Having trouble with a Gatewayza viewer or seeing an unexpected result? Let us know which tool you're using and what happened.
Include the viewer name and relevant public URL when appropriate.Plans & Pricing
Have a question about Free, Pro or Custom access? Send us your pricing or account question.
Useful for Pro plan, Custom plan, account questions and subscription-related inquiries.General Inquiries
For feedback, suggestions, partnership inquiries or anything else related to Gatewayza.
support@gatewayza.comTell Us What You Need Help With
Provide as much relevant information as possible so we can better understand your question.
- Which Gatewayza tool are you using?
- What platform is involved?
- What did you expect to happen?
- What happened instead?
- If relevant, include the public URL you were using.
Send a Message
Complete the form below and send your question to the Gatewayza team.
Please avoid submitting passwords, login credentials or other sensitive information through this form. By contacting Gatewayza, you agree that the information you provide may be used to respond to your inquiry. Privacy Policy
What Can We Help You With?
Viewer Tool Issues
Report an issue with a Gatewayza viewer or tool page.
Instagram / TikTok / Social Viewer Questions
Ask questions about supported platform viewer categories.
Gatewayza Pro
Questions about Pro access, features or usage.
Custom Plans
Discuss higher-volume or tailored Gatewayza requirements.
Technical Problems
Let us know about browser, device or page-related problems.
Feedback & Suggestions
Share ideas that could improve Gatewayza.
You May Find Your Answer Faster Here
Browse FAQs
Find answers about viewer tools, supported platforms, privacy limitations, devices and Gatewayza access.
Visit FAQsExplore Features
Learn about Gatewayza's platform coverage, viewer categories and browser-based experience.
View FeaturesCompare Plans
Compare Gatewayza Free, Pro and Custom options.
View PricingBefore You Send Your Message
You can use the contact form on this page or email us directly at support@gatewayza.com.
Include the Gatewayza tool you're using, the social platform involved, what you expected to happen and what happened instead. If relevant, you may also include the public URL involved.
Yes. You can contact Gatewayza with questions about Pro features, access or account-related matters.
Use the contact form and explain your expected usage, team requirements or other needs. Gatewayza can then discuss an appropriate Custom plan with you.
No. Do not send social media passwords, authentication credentials or other sensitive login information through the Gatewayza contact form.
No. Gatewayza support cannot bypass private-account settings, blocks, authentication requirements, age restrictions or other third-party platform access controls.
Still Have a Question?
Send us your question and give us the details we need to understand how we can help.
support@gatewayza.com